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Centre Services

Centre Service Desk

Customer Service Desk

Canberra Centre's Customer Service Desk is currently open during the following hours. 

Monday 9am - 5pm*
Tuesday 9.15am - 5pm*
Wednesday - Thursday 9am - 5pm*
Friday 9am - 8:45pm*
Saturday 9am - 4:45pm*
Sunday 10am - 3:45pm*

 

*Please note, gift cards will not be available 10 minutes before the scheduled hours. Please plan accordingly if you wish to purchase a gift card from the desk. 

 

Here you can find:

  • Information on Canberra Centre's retailers and events
  • Provision of Canberra Centre Gift Certificates
  • Hiring of wheelchairs, plus motorised scooters
  • Lost and found property register
  • Public transport information
  • Community Information
  • Personal Stylists (by appointment)
  • General enquiries

Contact Us

Canberra Centre's Customer Service Desk is currently open during the following hours. 

Monday - Thursday: 9am - 5pm*

Friday: 9am - 8:30pm*

Saturday: 9am - 4:45pm*

Sunday: 10am - 3:45pm*

The Customer Service Team can be reached via email at [email protected]

Lost and Found

Contact Centre Management for more information, or use the Contact Us form.

Gift Cards

The perfect gift every time. A Canberra Centre Gift Card is the ultimate way to keep that someone special spoilt for choice.

Gift Cards can be purchased for any amount between $20 and $500, with a $1.50 issuance fee per card. All gift cards are valid for 36 months from the date of issue.

Gift Cards are currently available for purchase from our Guest Services Desk, located on Level 1 near H & M. EFTPOS and credit card payments accepted only.

Click here for more information.

Free WiFi

Free Wi-Fi is available at Canberra Centre. To connect, ensure Wi-Fi on your device is enabled and select the available network profile "Canberra Centre Free WiFi".

Open your Internet browser and follow the prompts to login.

*Click to view the Terms and Conditions.